Privacy Policy

Last updated: June 1, 2026

XINGYUAN (HONG KONG) INTERNATIONAL TRADING CO., LIMITED ("SMARTERMAKE," "we," "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform.

Information We Collect

We collect information you provide when creating an account, placing orders, or contacting support. This includes your name, email, billing address, phone number, and company name. We also collect design files you upload for manufacturing.

How We Use Your Information

Your information is used to process orders, communicate with you about your projects, improve our platform, and send service-related notifications. We do not sell your personal data to third parties.

Data Security

We implement industry-standard encryption (TLS 1.3) for all data in transit. Design files are stored encrypted at rest using AES-256. Access to customer data is restricted to authorized personnel only.

Cookies

We use essential cookies for authentication and session management. Analytics cookies help us understand platform usage. You can control cookie preferences through your browser settings.

Data Retention

We retain your account information for as long as your account is active. Design files are retained for 90 days after your last order. You can request deletion of your data at any time.

Contact Us

For privacy-related inquiries, contact privacy@smartermake.com. XINGYUAN (HONG KONG) INTERNATIONAL TRADING CO., LIMITED, UNIT 1406A 14/F THE BELGIAN BANK BLDG NOS 721-725 NATHAN RD, MONGKOK, KOWLOON, HONG KONG. Office Address: Room 708, Shuanggao World Trade Plaza, No. 800 Meijiabang Road, Songjiang District, Shanghai, China. We respond to all requests within 30 days as required by applicable regulations.